FAQs – Mpression Marketing Group

Prior to contacting Mpression Marketing Group we recommend you look over this list of most commonly asked questions:

1. How are you different from other marketing companies?
2. Who are your clients?
3. What type of client do you work best with, and what is expected from me?
4. What are your programs? What do they include?
5. Do you have price sheets?
6. Will I recover the investment I put into your programs?
7. I’d like to cancel my monthly subscription, how do I do so?
8. What is the difference between a blog and a website?
9. How quickly can I see results?
10. Do you offer any discounts?
11. Do you accept credit cards?
12. I want to get started, where do I begin?
13. I am not sure if I am ready to get started, how can I sample your work?
14. I still have some unanswered questions can I contact you?
15. What is an analytics report?
16. What is marketing audit?

Don’t see your question listed above? Contact us!

1. How are you different from other marketing companies?

Mpression Marketing Group’s focus is not to sell products such as a website or printing, but to offer packages that will benefit companies’ long-term success. The goal is to provide a structured approach to align your marketing needs with your business goals, which communicates your services on a year round basis. Clients who work with us receive marketing support that will strengthen their brand, attract new prospects and increase their customer retention.

2. Who are your clients?

Mpression Marketing Group works with small and independent businesses that struggle with marketing their services and keeping in touch with clients. Industries range from lawyers and accountants to therapists, real estate agents and home improvement contractors. Click here to view the full list of industries we serve.

3. What type of client do you work best with, and what is expected from me?

Our clients understand the importance of marketing year-round to build customer loyalty, but lack the know-how or the resources to accomplish this critical goal. We ask you to do two things. First is to schedule a marketing audit at your place of business. This gives you the opportunity to teach us the business, ask questions and provide us with any marketing material you currently have in place. Upon startup we will keep in touch via email. We will be in touch regularly to ask additional questions, comments, and to review marketing material we have developed. We ask that you check email at least once a week to be sure everyone is on the same page.

4. What are your programs? What do they include?

Mpression Marketing Group is constantly re-evaluation their bundled packages and services. Our bundles include – branding, monthly maintenance packages, consulting packages, and marketing subscription packages. Each package comes with three options with corresponding price points to fit your company’s on-going marketing needs. We realize there is no one size fits all option, so these bundles are often customized to fit your specific company’s needs once we’ve completed a marketing audit of the business. Click to see our full list of packages and services.

5. Do you have price sheets?

You can view our full list of packages here. We also have a list of services listed as a ‘la carte.

6. Will I recover the investment I put into your programs?

By utilizing marketing maintenance programs clients see their return on investment in three ways:
1. Save time. Hiring an experienced marketing strategist like Mpression Marketing Group saves companies time versus learning how marketing works, what tools to use, how to use them effectively and how to monitor and measure results.
2. Make money. Rather than throwing money at a one-time campaign, you can choose a program that markets your business throughout the year to new and existing clients, while building brand loyalty one Mpression at a time.
3. Receive regular updates. You can receive quarterly analytics reports outlining the programs marketing effectiveness.

7. I’d like to cancel my monthly subscription, how do I do so?

We are sorry to see you go, but if you are looking to cancel your subscription we’d be glad to help. We do not lock our clients into long-term contracts, but we do have a 30-day written cancelation policy. The easiest way to cancel your subscription is to email michelle@mmg-ct.com saying you are giving your 30-day cancelation notice.

8. What is the difference between a blog and a website?

A website is static, the content in essence remains the same. A blog on the other hand is typically refreshed on a daily, weekly or monthly basis with informational-based articles, videos, etc. Blogs can help drive traffic to your web site and educate your customers on the value of your product or service.

9. How quickly can I see results?

Most people who work with Mpression Marketing Group, end up covering their investment simply by retaining customers and attracting new clients. Working with Mpression Marketing Group will save you money upfront, by getting your marketing material set up correctly from the start. Investing in monthly maintenance packages, will consistently market your business year-round to new and existing clients. Business can come from these individuals right away, or a year or two later. This is a major advantage you will have over your competitors. You will be in the forefront of your customers’ minds for when your products or services have a solution to their problems.

10. Do you offer any discounts?

You will find most of our packages have discounts already built in and we also feature a resource page, which outlines freebies throughout the year. To subscribe to our marketing success newsletter click here.

11. Do you accept credit cards?

Yes, we actually prefer them. All our programs require money paid up-front. Depending on the packages you choose, we typically require you to sign a credit card authorization form or will send an electronic invoice via email with a link to pay online. (Payment plans are also available, where applicable.)

12. I want to get started, where do I begin?

All of our marketing packages have three options with set prices so you know exactly what you are paying for with no surprises. Look over all our programs and see what options fit within your marketing budget. Once you’ve decided on what plan fits best for you, contact us to schedule a meet and greet.

13. I am not sure if I am ready to get started, how can I sample your work?

Choosing a company to partner alongside you in your marketing efforts is a big decision. We recommend filling out our contact form to schedule a time for us to come visit you at your place of business. If we’ve already met, we’d like to remind you that our marketing packages are offered on a month to month basis with no long term contracts and on a per request basis, we provide testimonials of happy local clients as well as samples of work. Please email us the specifics and we will gladly send you samples.

14. I still have some unanswered questions can I contact you?

If you still have some unanswered questions, please feel free to contact us with additional information. We will gladly try to answer any question or concerns you many have.

15. What is an analytics report?

An analytics report is a report that tracks a variety of factors including website, social media and email statistics. These reports help you understand how effective you are in your marketing efforts.

16. What is a marketing audit?

A marketing audit is a report that evaluates your business’s internal and external marketing strategies. Mpression Marketing Group offers a free marketing analysis to ensure your company is meeting the marketing demands of your industry. Click here to schedule an audit today!

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