Regardless of what industry you are in, people purchase products and services from those they know and trust. A big part of this is through the influence or word-of-mouth of others. A recent survey found that 90% of internet users read reviews before visiting a local business and that 85% of those consumers trusted the reviews as much as they would a personal recommendation from a family member or friend.
Online reviews can be a challenge to manage. There are more than a dozen of online review websites depending on your industry – google, facebook, yelp, tripadvisor, healthgrades, expedia, and airbnb to name a few.
What do the current reviews say about your business? How would it influence their buying decisions?
Luckly, there is a platform that makes online reputation management easy. Repuso is a product that connects to your business profiles, collects reviews and allows you to showcase them on your website. By implementing Repuso and showcasing satisfied customer reviews, you should be able to boost conversion rates.